Our London based client of 800 employees had run a traditional health screening offering for many years. The benefit had been introduced to enhance their comprehensive benefits suite. The screenings were attended locally to their London office and included the usual standard checks.
Over recent years the attendance numbers had started to decline and the general feedback wasn’t all that positive. This was a major concern for the client, with an ageing population and a generally high-risk profile they wanted to ensure any medical concerns were picked up early.
They had started to see a steady increase year on year of income protection claims, many being stress-related income protection claims. With a high turnover of staff within their HR team many employees were not being supported and generally, the only interaction was the request for ‘fit notes’. Prolonged absences were adding more pressure to specific business streams and having detrimental impacts on colleagues.