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Project Administrator

  • Location: Bristol, UK
  • Salary: Competitive
  • Hours: Full-time
  • Contract: Permanent
  • Closing: 31/07/2020

Role Purpose

To assist in the reconciliation of GMPs and calculation routine testing.

Principal Accountabilities

Working closely with the administration and project teams, you will be collating, cleansing and reconciling data and carrying out the testing of newly established calculation routines prior to these being released for Use Acceptance Testing. You will be actively involved in all aspects of GMP reconciliation work from acquiring and cleansing data, to performing manual and system driven calculations, reconciling and reporting.

Ideally, but not essential, you will have a background in scheme administration and will possess a keen eye for detail. You will have a methodical and logical approach to your work and possess project management skills, which will enable you to control the process and deliver accurate and efficient results.

If not already, you will become adept at performing pension scheme calculations, and gain the following experience:

  • An understanding of the GMP Reconciliation process in terms of how it works and what it aims to achieve
  • An understanding of how to use HMRC’s Shared Workspace tool
  • An understanding of how a GMP is formed and the various revaluations attached to a GMP
  • A good understanding of Excel
  • An understanding of all member movement events
  • An understanding of bulk activities i.e. pension increases and benefit statements
  • The structure and testing of calculation routines

As part of any rectification work agreed with clients and as requested by Senior Administrators, Administration Manager, Pensions Director or Directors you will:

  • Maintain membership records on the administration system
  • Calculate benefits for members
  • Deal with queries from members, the employer and the trustees by telephone, email and letter
  • Liaise with HM Revenue and Customs
  • Sort and file client documentation

To adhere at all times to the Trust-Based Pensions Administration Procedures Manual

To monitor target dates on Gold Vision and/or other systems to ensure service level standards are met for clients

To update time records on Gold Vision and/or other system on a daily basis

To be flexible and provide such other support as would be reasonably expected within the role

Technical Knowledge and Professional Qualifications

Key Skills

  • Good communication skills both verbal and written
  • Ability to work on own as well as a member of a team
  • Analytical and numerical ability – able to analyse, evaluate and interpret data
  • Ability to multi-task
  • Ability to prioritise workloads and deal with any urgent issues that arise


  • Educated to A Level standard (or equivalent)


  • Willing to study for APMI qualifications
  • Previous work experience in a financial services field would be an advantage.

Overarching Obligations

  • Achieve a good standard of ethical behaviour
  • Comply with the firm’s Treating Customers Fairly principles
  • Comply with the firm’s regulatory obligations (as set out in the current Compliance Manual or bulletins issued from time to time)
  • Engage and deal with other parties subject to appropriate standards and in compliance with the requirements of The Bribery Act 2010

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