Hub Self-isolating tips & resources

The Government’s Track and Trace Support Payment

The Government has announced a support payment to help those who lose income because they have been required to self-isolate. The Government has confirmed that local authorities will be able to offer those affected a payment of £500.

The new scheme will start from 28th September but is unlikely to get off the ground until 12th October. Payments will be backdated providing notification of self-isolation is operative from 28th September.

To qualify individuals must have been asked to self-isolate by the Track and Trace system or have tested positive for Covid-19 and be able to show they are unable to work from home and will lose income as a result.

In addition claimants must be over 16 and receiving one of the following benefits:

  • Universal Credit
  • Working Tax Credit
  • Income-based Employment and Support Allowance
  • Income-based Job Seeker’s Allowance
  • Income Support
  • Housing Benefit
  • Pensions Credit

Claimants who do not receive any of these benefits but are in receipt of a low income could qualify for a payment through their Local Authorities special discretionary scheme. The claimant must be able to evidence that self-isolation would cause financial hardship.

Those individuals who are required to self-isolate or quarantine because they are returning from a trip abroad will not qualify.

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