Suzanne is the Healthcare Team Leader and the line manager for the Healthcare administration team in Falkirk and Sheffield. Suzanne is one of our most experienced employees who has been with the company since 2004.
Suzanne has over 25 years administration experience and has a strong commitment to customer service. Suzanne has an extensive healthcare knowledge and is enthusiastic to constantly keep up to date on any changes within the PMI market, specialising in Private Medical Insurance, Dental, Cash Plans, Travel Insurance and EAP benefits.
Suzanne also has a portfolio of clients and provides daily administrative support to some of our key clients. Suzanne is involved in all aspects of administering the schemes, including the renewals, claims management, technical enquiries and invoicing.