Senior Application Consultant

Contract: Full Time
Location: Sheffield
Hours: Full time
Salary: Competitive

Senior Application Consultant

Role Purpose

To perform a mixture of data migrations, automation, general software maintenance and to support the administration teams in transitions, scheme event and other project work for a mixture of defined benefit, defined contribution, hybrid and CARE based schemes.

The role reports to the Application Support Manager.

Key Accountabilities

  • Undertake scheme data migrations, including data map preparation, query log collation, full audit and any other documentation needed to demonstrate the work has been completed to the highest standard
  • Attend project meetings as required and prepare scheme information documents to ensure a smooth transition for new business
  • Create automated routines, including member calculations, benefit statements and pension increases, ensuring adequate documentation has been prepared proving the routine generates the expected results
  • Prepare reports and data extracts as requested by the administration team, ensuring adequate documentation has been prepared proving the extract contains the expected results
  • Complete support work where required, including but not limited to; DC processing (e.g. leavers/monthly contribution cycles/investment switches), pension increase and benefit statement exercises, and investigating and resolving system warnings or errors
  • Investigate and resolve complex queries and requests raised via the Application Support Mailbox
  • Assist with testing upgrades to ensure system stability before global rollout
  • Be aware of IT policy and guidelines and ensure all completed work adheres accordingly

Technical Knowledge and Professional Qualifications

Key Skills

  • Organised approach to project work
  • Highly computer literate
  • Highly numerate with exceptional analytical skills.
  • A sound pensions technical knowledge
  • Experience with a variety of scheme types (e.g. DC, DB and CARE)
  • Attention to detail & commitment to providing a quality service
  • The ability to work independently & as part of a team
  • The ability and willingness to work within a project environment, often to strict deadlines
  • Problem solving skills & initiative.
  • The ability to communicate effectively both verbally & in writing


  • Educated to A level standard or equivalent
  • A minimum of 3 years’ experience carrying out a similar role within the pensions or financial services industry, or at least 5 years’ experience working in a pensions administration or pensions project role.
  • Advanced MS Office skills, in particular, Excel and Word


  • Relevant professional qualifications (APMI or similar)
  • Knowledge of project management methodologies
  • Knowledge of programming languages such as VB, SQL and C# would be highly beneficial

Overarching Obligations

  • Adhere to all relevant laws & regulations, and Broadstone Policies & Procedures
  • Achieve a good standard of ethical behaviour, i.e. do the right thing at all times
  • Comply with all relevant professional standards
  • Comply with the FCA’s requirements in relation to Conduct Risk & Treating Customers Fairly

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