Privacy Policy

This section contains information about Broadstone’s policies governing the
collection and use of your personal information. From time to time we may need to make changes to this privacy policy. In the event that we update our privacy policy the updated version will be on our Website. We advise you to regularly review this policy when you visit the Website.

1. Information collected when you visit the Website

1.1 It will normally be clear when personal information is being collected.  We may request your name, email address, postal address and post code, telephone number and company name, depending on the particular purpose for which your personal information is being collected.

1.2  The personal information required will be the minimum to enable Broadstone to deal expeditiously with your request or enquiry. In certain circumstances, additional information may be requested to enable us to provide the most appropriate response to your request or enquiry, or to enable us to send you additional information where you have indicated you would like to receive this.  Where additional personal information is requested this will be marked and its provision is voluntary.

1.3 Sensitive information is not required or collected through the Website except where collected as part of any recruitment process. Sensitive information includes data relating to race or ethnic origin, political opinions, religious or similar beliefs, trade union membership, physical or mental health, sexual life or criminal matters.  Where you do provide sensitive personal information as part of a recruitment process, your submission of such information will be deemed to constitute explicit consent to Broadstone’s use of that information in connection with the purpose for which it has been provided.

1.4 We do not require you to register in order to access the Website. However, registration or provided log-in details are required to access certain areas of the Website or services provided via the Website.

1.5 IP addresses of visitors are logged for administration and trouble shooting purposes. The IP address indicates the location of your computer on the internet.  IP addresses are not used to track your session and are not linked to anything personally identifiable.  This information may be aggregated to provide statistical information about the users of our Website.  No individual user will be identifiable from such information, which will be used to ensure that the Website reflects the needs of our users.

1.6 Use of Cookies - To ensure that our Website is well managed and to facilitate improved navigation within the Website, we may use cookies (small text files stored in a user’s browser which are used to identify its users) or Web beacons (electronic images to count visitors who have accessed a particular page) to collect aggregate data.  We use cookies to:

(a) manage our Website.  Cookies identify individual users when they log in to the Website and enable us to develop the content and functionality of the Website to better meet the needs of its users;

(b) track information on our systems and identify categories of users by items such as address, browser type and pages visited; and.

(c) analyse the number of visitors to different areas of the Website and to make sure that our Website is serving as a useful, effective information source.

2. Use of your personal information 

2.1 We will use the personal information for the purpose for which it was provided and you will be added to our database such that you may receive additional communications from Broadstone which we feel may be of interest to you. If you do not wish to receive such communications from us, please contact us at and we will remove your details from our database.

2.2 If you wish to unsubscribe from communications sent by Broadstone, you may do so at any time by clicking on the “unsubscribe” link that appears in all messages or by contacting the person named below.

3. Your information and third parties

3.1 Although we may provide the personal information to service providers that handle information, under a data processor agreement, on our behalf, we do not share, sell or distribute personal data to or with third parties unless the transfer of your data to third parties is necessary for the performance of the purpose for which it was provided.

3.2 Information is not provided to third parties for their own marketing purposes and mailings are not undertaken by Broadstone for third parties.

3.3 We may disclose, transfer, sell or assign any of the information described above, including personally identifiable information, to third parties, as a result of or in preparation for the sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation of Broadstone and you consent to such disclosure, transfer, sale or assignment.

4. Security of your information

4.1 Generally accepted standards of technology and operational security have been implemented to protect personal information from loss, misuse, alteration and destruction.  As you may be aware, however, no data transmission over the internet can be entirely secure.  As a result, while we will always use reasonable endeavours to protect your personal information, we cannot guarantee that any information you submit to us will be free from unauthorised third party use or intrusion.  Therefore, we cannot guarantee the security of your personal information, or your use of the Website.

4.2  We cannot guarantee that the Website is free from viruses or malicious codes.  You agree that it is your responsibility to satisfy yourself that your own information technology/equipment used to access the Website is protected against such viruses and/or codes.

4.3 All employees are required to keep personal information confidential and only authorised personnel have access to this information.

5. Monitoring emails

We may intercept, monitor and/or keep records of email communications entering and leaving our systems.  If you communicate through our systems you will be deemed to have consented to such interception and monitoring.

6. Links

6.1 Broadstone is not responsible for the privacy policies of third party Websites to which links are provided and you are advised to read the privacy policies on these Websites before providing any personal information.

6.2 We cannot guarantee that third party Websites to which links are provided are free from viruses or malicious codes. You agree that it is your responsibility to satisfy yourself that your own information technology/equipment used to access a third party Website is protected against such viruses and/or codes.

7. Accessing personal information

7.1 You can ask to review the personal information we hold about you and ask us to change or delete any of this information.  You can do this by contacting the Data Protection Officer at Broadstone, 55 Baker Street, London W1U 8EW.

7.2 We will usually charge a small administration fee of £10 in relation to any requests for access to personal information.

7.3 Broadstone assumes responsibility for keeping an accurate record of your personal information as it is submitted.  We cannot, however, ensure the ongoing accuracy of your personal information after it has been submitted without your assistance.  Please help us keep your personal information current and accurate by contacting us if your personal information becomes out of date.

8. Data controller

The data controller collecting the information described in this statement is Broadstone.  

Broadstone Corporate Benefits Limited is registered on the Data Protection Register, registration number Z3246178.

Broadstone Risk & Healthcare Limited is also registered on the Data Protection register, registration number Z5159243.

9. Comments and questions

If you have any comments or questions about this privacy policy, please contact the Head of Compliance on 020 3869 6804. For information about data protection, visit


020 3869 6900